Troubleshooting / Common Issues

Facing problems while using the Random Yes/No Wheel? Here are quick fixes for the most common issues users experience.

1. ⚠️ The Yes/No wheel is not spinning
Possible fixes:
  • Refresh the page (Ctrl + F5).
  • Ensure JavaScript is enabled in your browser.
  • Try in another browser like Chrome or Edge.
  • Clear cache if using the tool often.
2. 🔄 “Yes/No” result not updating after next spin
This may happen if the old animation is still running.
Fix: Wait for the wheel to completely stop before clicking again.
3. 📱 Wheel not fitting properly on mobile screen
  • Turn your phone sideways (landscape mode).
  • Zoom out if zoomed in.
  • Close other apps to free memory.
4. 🛑 Buttons like “Spin” or “Reset” are not responding
This is usually caused by blocked scripts.
Fixes:
  • Disable browser extensions like ad-blockers.
  • Try in incognito mode.
  • Reload the tool using a fresh tab.
5. 🌐 The tool loads slowly
The page may load slowly due to:
  • Weak internet connection
  • Browser caching issues
  • Older devices struggling with animation
Recommended: Clear your browser cache and try again.
6. ❌ “Script Error” or “Something went wrong” message
This is usually temporary.
Try:
  • Hard refresh (Ctrl + Shift + R)
  • Restart the browser
  • Disable interfering browser extensions
7. 📁 My saved file won’t load
Ensure:
  • The file was exported from the same tool.
  • The format is .txt or .json.
  • No extra characters were added while editing the file.
8. 📬 How can I report an issue?
Contact us anytime at support@thewheelofname.com
🎡 Back to Yes/No Tool

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